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Anybody deal with O'Reilly Auto Parts?

Started by rohnk, September 21, 2011, 05:37:13 PM

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rohnk

They are building a new store about a mile up the street from me and I was wondering if anyone has done business with them before. Are they any better than Autozone or Napa?

thereverendbill

all the same.  if you get the wrong counter help all of the chains are worthless.  I used to only deal with them when I lived out west (they where called checker).
1980 Eagle 2 door sedan (future solid axle swap)
1981 Eagle Kammback (restoration in progress)
1983 SX/4 SOLD
1983 Eagle Limited wagon  *For Sale* SOLD
1988 Jeep Comanche Pioneer (daily driver)
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Draekon

From my experience, the employees have generally been less knowledgeable than the ones at NAPAs I've gone to.

That said their prices have seemed a bit lower, and I don't think I've ever encountered a time where I've had to pay for any type of shipping or freight.

There have been some parts that O'Reilly hasn't been able to get me before, whereas the other chains have been able to.  And its gone the other way around.

Basically, they are just like any other parts chain.  There are ups and downs to them.

eaglefreek

Like Bill said, it depends on the counter help. I typically use Advance here because they are typically more helpful. I went to the Oreilly's a couple times here and both times I got the same guy. I felt like I was bothering him.
1986 AMC Eagle Wagon 4.2L/4.0L head, AW4,NP242, Chrysler 8.25" rear.
1981 AMC Eagle Wagon As Seen On TV  Lost In Transmission




"I know he'd be a poorer man, if he never saw an eagle fly,
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thereverendbill

what the true test of any counter help is to ask for a carbrator for lets say a 1983 chevrolet with the 5.7 liter engine.  if they don't ask "you want original or aftermarket" just turn around and walk away
1980 Eagle 2 door sedan (future solid axle swap)
1981 Eagle Kammback (restoration in progress)
1983 SX/4 SOLD
1983 Eagle Limited wagon  *For Sale* SOLD
1988 Jeep Comanche Pioneer (daily driver)
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another amc forum
www.amcevolution.com

GRONK

They are one of my main suppliers.  Better than Autozone, not as good as NAPA (But the prices are nicer than NAPA)

All counter help under the age of 50 is a PITA these days.  try walking in and saying you need #48 jets for a Motorcraft 2150 carburetor.  100 questions later covering everything from the trim of a make believe vehicle to what type of tranny, you order the jets and they send you #55's.   Aaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhh...
"Bucket" 1983 Limited Wagon
"Tootie" 1984 Wagon
Owner - GRONK Performance

eaglefreek

Quote from: GRONK on September 21, 2011, 09:22:13 PM
They are one of my main suppliers.  Better than Autozone, not as good as NAPA (But the prices are nicer than NAPA)

All counter help under the age of 50 is a PITA these days.  try walking in and saying you need #48 jets for a Motorcraft 2150 carburetor.  100 questions later covering everything from the trim of a make believe vehicle to what type of tranny, you order the jets and they send you #55's.   Aaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhh...
You can buy jets for the MC 21XX's from the auto parts store? I thought those were made of unobtainium.
1986 AMC Eagle Wagon 4.2L/4.0L head, AW4,NP242, Chrysler 8.25" rear.
1981 AMC Eagle Wagon As Seen On TV  Lost In Transmission




"I know he'd be a poorer man, if he never saw an eagle fly,
Rocky mountain high"  John Denver
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vangremlin

I think most of the staff at O'Reilly's is not very knowledgeable, unless you find one with some grey hair.  The folks at NAPA seemed better trained, even the younger ones, but like Gronk says, NAPA is usually more expensive.  I've bought a lot of stuff from O'reilly/Checker and never had any problem with the quality.
1981 Kammback 258 - "Pepe"
1980 Coupe 258 - "Ginger
1972 Gremlin X 304
1978 Gremlin 4 cyl 121 - sold
1964 TBird 390 - sold

HappyPappy

What I do is ask them for a '53 VW radiator, if they say "WHAT" you know your in trouble.  LOL

shanebo

Or just ask them for a set of spark plugs for you cummins dodge....believe it or not I have had them try pulling that up on the computer.

O'reilly, schucks, and checker all pret descent. Prices are right between autozone and napa. on hand inventorey is usually pretty good too.
AMC, serving up heaping helpings of AWESOME since 1954

GRONK

Unobtanium is close.  That's why I have mine machined.  I can order them 1 at a time now or 1000 at a time.  Anyone need jets, let me know.  I have about 5000 in stock.  :)

Holley killed most of the MC line years ago.  Bastages.....
"Bucket" 1983 Limited Wagon
"Tootie" 1984 Wagon
Owner - GRONK Performance

Prafeston

I prefer O'Reily's over AutoZone here in my town. I've had some pretty crappy counter service at AutoZone.

craigp29690

I've used all of the major chain stores around here.  Store name didn't matter it was really the guy behind the counter that made the biggest difference.  Age of the person didn't matter either becasue I've dealt with a couple of guys at O'reilly that were over 50 and they just didn't care to do much digging, theyususally stumbled though the whole computer entry thing and when they couldn't find something in 3 or less mouse clicks they were done while I had one college guy who went the extra mile to find some hard to find parts for my Nash.  O'Reilly has typically had more of the hard to find parts or had access to them if they weren't on the shelf.
1957 Nash Rambler
1964 Rambler Classic 770 2dr
1965 Rambler Classic Wagon              NON-AMC
1966 Rambler Classic Wagon              1981 MAZDA 626 (RWD)
1972 AMC Ambassador Wagon           1991 MAZDA MX5
1981 AMC Concord Wagon                1978 Dodge Magnum XE
1984 AMC Eagle Wagon Ltd        
1987 AMC Eagle Wagon Ltd           Yes I have a few toys..........

jim

I use O'Reilly's often and usually have pretty good luck with them.  I also use Advance and NAPA.  I use Autozone less often because it is not as conveniently located, but they seem to have some of the smaller unusual parts the others don't have.  I have been warned away from Autozone electrical parts like alternators.
I also agree that it is the counter help that makes all the difference.  I think most of the stores have access to most of the same parts if they have someone that can find them.
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HappyPappy

You all are right, it's the person behind the counter and is knowledgeable of what he is doing!!!

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